RN Clinical Operations Manager
6 days ago
We're a physician-led healthcare network dedicated to simplifying healthcare and delivering connected care services.
Our multispecialty providers serve millions of patients across traditional practices, homes, and virtually through VillageMD and our operating companies. When you join our team, you become part of a compassionate community committed to making healthcare better for all.
We innovate value-based care by leveraging integrated applications, population insights, and staffing expertise to ensure high-quality, accessible patient care services at reduced total costs.
Job SummaryThe RN Clinical Operations Manager is responsible for overseeing clinical activities in assigned departments, supervising clinical staff, and collaborating with physicians to deliver high-quality, cost-effective patient care services.
Key Responsibilities:- Manage daily operations of departments, including personnel management and oversight of assigned medical offices/departments.
- Collaborate with physicians on patient care quality improvement initiatives, including gaps in care, Medicare STAR ratings, and risk-adjusted reimbursement.
- Develop and administer office policies and procedures, ensuring consistency and timeliness.
- Evaluate clinical competence of staff and provide feedback for professional development.
- Mentor staff to stimulate professional growth and identify areas for process improvement.
- Bachelor's degree in Nursing (BSN); Master's degree in Nursing or related field preferred.
- Critical Care and/or Surgical background preferred; 3+ years of managerial experience.
- Strong computer skills, EMR experience, and proficiency in Excel and Word required.
- BLS & ACLS certification necessary.
- Strategic Planning: Ability to organize workload, set goals, and monitor key performance indicators.
- Hiring & Assimilation: Recommend hiring top talent, work with HR to increase talent pipeline, and assure new hires receive comprehensive training.
- Talent Development & Retention: Provide feedback, coaching, and development opportunities to cultivate 'Top Talent' and address performance issues.
$130,000 - $150,000 annual salary range, commensurate with experience and location.
Total Rewards at VillageMD include Medical, Dental, Life, Disability, Vision, FSA coverages, and a 401k savings plan.
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