Community Support Specialist

4 weeks ago

Framingham, Massachusetts, United States Advocates Full time

Job Overview

We are seeking a skilled Community Support Specialist to join our team at Advocates. As a Community Support Specialist, you will provide psychiatric rehabilitative interventions to individuals receiving support from our Clinical Team. This role requires independent work as well as collaboration with a larger team, including a Clinical Supervisor, residential program staff, and a Housing Coordinator.

You will work with a caseload of individuals who live in the community in their own apartments, but who still need weekly support with symptom management and coping skills, managing finances, scheduling and attending appointments, grocery shopping, and other daily living tasks. This role requires driving within the community, and our team members receive mileage reimbursement.

About Us

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

Your Responsibilities

  • Deliver services, support, interventions, and coordination of other services to achieve goals for the individuals served.
  • Participate in the development of treatment plans and attend other treatment meetings as required.
  • Perform interventions with individuals served that address their identified goals and result in skill development.
  • Provide transportation to individuals served as connected to treatment needs.
  • Communicate progress of individuals served, status, and any changes in daily notes, monthly submission of progress notes, and submission of treatment plans as needed.
  • Ensure that rehabilitative treatment and clinical records meet Rehab Option standards and billing codes are entered in a timely and accurate manner.
  • Demonstrate a proactive commitment to maintaining effective communication with staff and customers to facilitate and promote effective working relationships and customer service.
  • Support individuals in transition between group homes and independent living. Assist with all facets of the move, including packing/unpacking, organizing for a physical move, setting up utilities, and cleaning.
  • Ensure all paperwork, reports, trainings are up to date and completed within expected timelines.
  • Provide crisis intervention and access emergency services as needed.
  • Identify and address community integration issues for individuals served.
  • Participate in or facilitate group work as designated by supervisor.
  • Actively participate and attend supervision and staff meetings.
  • Actively participate and attend trainings as assigned; maintain necessary certifications (CPR/First Aid, Crisis Management, MAP).
  • Maintain a professional, pleasant, approachable, and helpful demeanor at all times.

Qualifications

  • Bachelor's degree in a related field or High School diploma and 2 years of experience in a related field.
  • Strongly prefer a candidate with a demonstrated understanding of and competence in serving culturally diverse populations.
  • Ability to read English and communicate effectively in the primary language of the program to which they are assigned.
  • Ability to thrive in a fast-paced, team-oriented environment, as well as work independently.
  • Strong organizational skills and ability to multi-task.
  • Strong computer knowledge.
  • Strong analytical, numerical, and reasoning abilities.
  • Must have excellent interpersonal skills and ability to work as part of a team.
  • Must hold a valid driver's license. Must have access to an operational and insured vehicle and be willing to use it to transport individuals served.

Why Work at Advocates

At Advocates, we are committed to cultivating a diverse and welcoming community where everyone feels respected and valued. We foster a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Benefits

We offer a competitive salary of $21.50 per hour and a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) retirement savings plan. We also offer generous paid time off, including vacation, sick leave, and holidays.

Location

This role is located in Framingham, MA, and requires driving within the community. We offer mileage reimbursement for all business-related travel.

About the Role

This is a full-time, regular position, working 40 hours per week. We are seeking a candidate who is available to work a flexible schedule, including evenings and weekends, as needed.

How to Apply

To apply for this role, please visit our website at [insert website URL]. We are an equal opportunity employer and welcome applications from diverse candidates.

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