Sales Support Specialist
4 days ago
Fouts Bros., Inc. is a leading manufacturer of commercial trucks in the US, with a rich history dating back to 1952.
Job OverviewWe are seeking a detail-oriented and organized Sales Support Specialist to provide essential support to our Fire Apparatus Sales team.
In this role, you will assist the Fire Apparatus Sales Representative by managing sales-related tasks, maintaining accurate data in spreadsheets, and ensuring smooth communication between internal teams and clients.
Key Responsibilities- Provide administrative and logistical support to the Fire Apparatus Sales Representative in managing client relationships, scheduling meetings, and following up on sales leads.
- Maintain and update sales reports, CRM databases, and spreadsheets to track opportunities, sales performance, and customer interactions.
- Prepare sales documentation, including quotes, proposals, and contracts, ensuring all paperwork is accurate and submitted on time.
- Assist in organizing and prioritizing sales activities and tasks to ensure smooth workflow and timely response to fire apparatus client requests.
- Communicate with fire department clients via phone and email to address inquiries, schedule follow-ups, and gather necessary information.
- Collaborate with internal departments (e.g., engineering, customer service, and finance) to facilitate smooth order processing and customer onboarding for fire apparatus equipment.
- Monitor and track sales metrics, generating regular reports to update the Fire Apparatus Sales Representative and management on performance and progress.
- Coordinate travel arrangements and meetings for the Fire Apparatus Sales Representative as needed.
- Proven experience in sales support, inside sales, or administrative role, preferably in a fast-paced or technical sales environment.
- Strong proficiency in Microsoft Excel and other spreadsheet software (e.g., Google Sheets), with the ability to create and maintain detailed reports and track sales data.
- Excellent organizational skills, with a keen eye for detail and the ability to prioritize tasks effectively.
- Strong communication skills, both verbal and written, with a customer-focused approach.
- Ability to work independently and as part of a team, maintaining professionalism and confidentiality.
- Familiarity with CRM software (e.g., Salesforce, HubSpot) is a plus.
- Problem-solving mindset with the ability to handle multiple tasks and deadlines simultaneously.
We offer a competitive salary ($60,000 - $80,000 per year), opportunities for professional growth and development, a supportive, collaborative team environment, and a comprehensive benefits package, including health, dental, and retirement plans.
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