Customer Care Specialist for Medical Equipment
2 weeks ago
Position Overview
We are looking for a committed Customer Service Specialist to manage all interactions related to the intake of patient information regarding durable medical equipment and respiratory products. This role is crucial in ensuring seamless communication with patients, colleagues, and referral sources.
Key Responsibilities
- Review and verify all documentation for accuracy and completeness.
- Adhere to company policies and procedures to comply with industry standards.
- Process and coordinate patient information efficiently.
- Maintain an up-to-date understanding of products, services, and relevant regulations.
- Handle all aspects of patient intake, including phone inquiries and paperwork processing.
- Ensure adequate office supplies are maintained.
- Prepare comprehensive files for the billing department.
- Assist with retail equipment requests and provide technical support to customers.
- Verify insurance coverage and work with external agencies to resolve issues.
- Perform additional duties as assigned.
Qualifications
To be considered for this role, candidates should possess:
- A high school diploma or equivalent.
- 1-3 years of relevant experience in a customer-focused environment.
- Experience in the medical field and familiarity with administrative processes.
- Strong customer service skills and the ability to communicate effectively.
- Knowledge of Durable Medical Equipment (DME) and Home Medical Equipment (HME).
- Understanding of insurance policies and medical billing practices.
Skills and Abilities
The ideal candidate will demonstrate:
- Effective communication skills in English, both verbal and written.
- A positive attitude and a helpful demeanor.
- The ability to interpret various instructions and guidelines.
- Attention to detail and strong organizational skills.
- Self-motivation and the ability to work independently as well as part of a team.
Work Environment
This position is primarily office-based, requiring proficiency in various software applications and office equipment.
-
Columbus, Ohio, United States Columbus Region Full timePosition OverviewWe are looking for a committed Customer Support Specialist to assist in the management of patient information related to durable medical equipment and respiratory products. This role is crucial in ensuring effective communication with patients, colleagues, and referral sources.Key ResponsibilitiesReview and verify all paperwork for accuracy...
-
Sales Specialist for Medical Equipment
7 days ago
Columbus, Ohio, United States B. Braun Medical Inc Full timeAbout B. Braun Medical Inc.B. Braun Medical Inc. is a leading manufacturer of innovative medical products and services. Our company is committed to eliminating preventable treatment errors and enhancing patient, clinician, and environmental safety.Job SummaryWe are seeking a highly motivated and experienced Sales Specialist to join our team. As a Sales...
-
Heavy Equipment Driver
7 hours ago
Columbus, Ohio, United States GM EQUIPMENT CORP Full timeJob SummaryGM Equipment Corporation is seeking a highly skilled and experienced Class A CDL Driver to join our team in Columbus, OH. As a key member of our operations team, you will be responsible for safely delivering, loading, and unloading heavy equipment to our customers.Key ResponsibilitiesDrive Class A and/or Class B trucks to deliver and pick up heavy...
-
Equipment Rental Specialist
1 week ago
Columbus, Ohio, United States 0001 United Rentals (N A), Inc Full timeEquipment Rental SpecialistJoin the leading provider in the equipment rental industry, United Rentals. As an Equipment Rental Specialist, you will play a crucial role in supporting service technicians, sales personnel, and other team members to fulfill customer requirements. This position provides a pathway for advancement into Driver and Service Technician...
-
Equipment Rental Specialist
1 week ago
Columbus, Ohio, United States 0001 United Rentals (N A), Inc Full timeEquipment Rental SpecialistJoin the leading provider in the equipment rental industry, United Rentals. As an Equipment Rental Specialist, you will play a vital role in supporting service technicians, sales personnel, and other team members to fulfill customer requirements. This position provides pathways for advancement into Driver and Service Technician...
-
Equipment Rental Specialist
1 week ago
Columbus, Ohio, United States 0001 United Rentals (N A), Inc Full timeEquipment Rental SpecialistJoin the leading provider in the equipment rental industry, United Rentals. As an Equipment Rental Specialist, you will play a vital role in supporting service technicians, sales teams, and branch staff to fulfill customer requirements effectively. This position also opens pathways for advancement into Driver and Service Technician...
-
Equipment Rental Specialist
2 weeks ago
Columbus, Ohio, United States 0001 United Rentals (N A), Inc Full timeEquipment Rental SpecialistJoin the leading provider in the equipment rental industry, United Rentals. As an Equipment Rental Specialist, you will play a vital role in supporting service technicians, sales teams, and other branch staff to fulfill customer requirements effectively. This position provides pathways for advancement into Driver and Service...
-
Equipment Rental Specialist
2 weeks ago
Columbus, Ohio, United States 0001 United Rentals (N A), Inc Full timeEquipment Rental SpecialistJoin the leading provider in the equipment rental industry, United Rentals. As an Equipment Rental Specialist, you will play a crucial role in supporting service technicians, sales teams, and other branch staff to fulfill customer requirements effectively. This position also provides pathways for advancement into Driver and Service...
-
Equipment Rental Specialist
1 week ago
Columbus, Ohio, United States United Rentals Full timeExciting Career Opportunity: Equipment Rental SpecialistBecome a vital part of a premier equipment rental company as an Equipment Rental Specialist at United Rentals. In this position, you will support various operations to facilitate the efficient functioning of the branch. Your primary duties will encompass assisting service technicians, sales personnel,...
-
Equipment Rental Specialist
1 week ago
Columbus, Ohio, United States United Rentals Full timeExciting Career Opportunity: Equipment Rental SpecialistBecome a vital part of a premier equipment rental organization as an Equipment Rental Specialist at United Rentals. In this position, you will support various operations to facilitate the efficient functioning of the branch. Your primary duties will encompass assisting service technicians, sales...
-
Equipment Rental Specialist
1 week ago
Columbus, Ohio, United States United Rentals Full timeJoin Our Team as an Equipment Rental SpecialistBecome a vital part of a premier equipment rental company by taking on the role of Equipment Rental Specialist at United Rentals. In this position, you will play a key role in facilitating the efficient functioning of our branch operations. Your primary duties will involve collaborating with service technicians,...
-
Equipment Rental Specialist
1 week ago
Columbus, Ohio, United States United Rentals Full timeExciting Career Opportunity: Equipment Rental SpecialistBecome a vital part of a premier equipment rental company as an Equipment Rental Specialist at United Rentals. In this position, you will play a key role in facilitating the efficient operation of the branch. Your primary duties will encompass supporting service technicians, sales personnel, and fellow...
-
Senior Customer Care Specialist
2 weeks ago
Columbus, Ohio, United States Russell Tobin Full timeJob DescriptionOur client, a prominent financial services provider, is seeking to fill the position of Senior Customer Care Specialist.Position Title: Senior Customer Care SpecialistLocation: Columbus, OHContract Duration: 6 monthsCompensation: $19.17/hourRole Overview:Manage a high volume of incoming calls within the customer service department.Experience...
-
Columbus, Ohio, United States Rain For Rent Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Representative to join our team at Rain for Rent. As a Sales Representative, you will be responsible for promoting our complete and dependable line of industrial equipment and solutions within an assigned territory.Key ResponsibilitiesExecute sales strategies and build strong relationships...
-
Equipment Service Coordinator
10 hours ago
Columbus, Ohio, United States Columbus Equipment Full timeAbout UsColumbus Equipment Company is a leading provider of heavy equipment solutions, dedicated to delivering exceptional product support and customer service. As a family-owned business, we prioritize our employees and customers, fostering long-term partnerships that drive success.Job SummaryWe are seeking a highly organized and detail-oriented Equipment...
-
Patient Care Specialist
5 days ago
Columbus, Ohio, United States Fresenius Medical Care North America Full timeJob SummaryFresenius Medical Care North America is seeking a skilled Patient Care Specialist to join our team. As a key member of our dialysis healthcare team, you will play a vital role in providing safe and effective dialysis therapy to patients under the direct supervision of a licensed nurse.Key ResponsibilitiesProvide Patient Care: Assist patients with...
-
Customer Care Team Leader
2 weeks ago
Columbus, Ohio, United States Medical Mutual Full timePosition: Customer Care Team LeaderAs a Customer Care Team Leader, you will oversee a dedicated group of Customer Care Specialists, ensuring they deliver exceptional service to our clients regarding health insurance inquiries. Your role may involve working full-time in an office, adopting a hybrid model, or working remotely, with occasional requirements to...
-
Senior Customer Care Specialist
2 weeks ago
Columbus, Ohio, United States Russell Tobin Full timeJob OverviewRussell Tobin is seeking a dedicated Senior Customer Care Specialist to join our dynamic team.Position Summary:The ideal candidate will be responsible for managing a high volume of incoming inquiries within a fast-paced environment.Key Responsibilities:Handle a significant number of calls directed to the customer service department.Possess...
-
Client Support Specialist for Medical Equipment
2 weeks ago
Columbus, Ohio, United States KARL STORZ Full timeOnsite Technical Support Specialist - Medical Devices Location: Columbus, OH Employment Type: Full-Time Employee Work Schedule: Monday to Friday, 8-hour shifts This role involves direct client interaction, providing support in critical environments such as the Operating Room, Sterile Processing Department, and Biomedical departments. Key responsibilities...
-
Heavy Equipment Service Technician
5 days ago
Columbus, Ohio, United States Dobbs Equipment Full timeJob Title: Heavy Equipment Service TechnicianJob Summary:Dobbs Equipment is seeking an experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for the repair, diagnosis, overhaul, and reconditioning maintenance of customer and company heavy equipment and components.Key Responsibilities:Repair and...