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Restaurant Operations Manager

2 months ago

Red Boiling Springs, Tennessee, United States Salsarita Full time
Job Title: General Manager

Salsarita's Fresh Cantina is seeking a highly skilled and experienced General Manager to lead our team in delivering exceptional customer service and driving business results.

Key Responsibilities:
  • Direct and supervise management associates to achieve store-level operational and personnel performance goals.
  • Monitor business results and implement operational changes to drive growth and profitability.
  • Coach and develop other store management and associates to ensure they have the skills and knowledge needed to succeed.
  • Ensure compliance with company and franchise standards, as well as regulatory requirements.
  • Provide exceptional customer service and ensure that all products are prepared and presented in accordance with brand standards.
  • Manage inventory levels, equipment maintenance, and quality control records.
  • Identify and address associate relations issues, and manage incentive programs.
Requirements:
  • High School diploma or equivalent required; college degree in hospitality or restaurant management preferred.
  • Minimum 2 years of job-related experience in low-volume and/or multi-unit Food and Beverage or Merchandise operations.
  • Demonstrated knowledge of product, customer service, and quality standards.
  • Strong team management, delegation, and issue resolution skills.
  • Ability to speak, read, and comprehend instructions, short correspondence, and policy documents.