Director of Global Privacy Program Management

1 week ago


Springfield, Illinois, United States Abbott Full time
Job Title: Director of Global Privacy Program Management

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Job Summary

This position is a critical and trusted leadership role providing the operational lead for Abbott's global privacy program and organization. The successful candidate will help drive strategic and operational business process planning, support and direct change management throughout the organization, support and help drive enterprise-wide privacy initiatives while building and maintaining key relationships across the organization.

Key Responsibilities
  • Lead global privacy program management and operations and continuously improve enterprise-wide privacy program processes for online privacy compliance, incident response management, privacy risk assessments, individual rights process management, third-party risk management, privacy awareness and training, privacy audit support, government inquiries and investigations, enterprise risk management, and data transfer management.
  • Develop and implement online privacy strategies and embed them into multi-year technology roadmaps.
  • Lead the evolution and day-to-day operations of Abbott's privacy policies, standards, and procedures.
  • Manage a diverse team and develop, implement, and deliver privacy and data protection communications, including reports on privacy and data protection risks, risk mitigation measures, compliance activities, and program data and metrics for continuous improvement to senior management.
  • Develop a training strategy and lead operations to implement it across Abbott, maintain all training materials and website privacy content, and proactively escalate and resolve potential issues by calling them to the attention of leadership and identifying potential solutions.
  • Implement the appropriate tools and measurement systems to drive the continuous improvement of the privacy program and drive a cohesive approach aligning to change management activities, including communications planning, training, and stakeholder management.
  • Partner with Abbott's IT organization to define, prepare, and communicate technology solutions that support privacy program operations and support the DVP Global Privacy in the preparation of board, executive committee, and other senior management presentations.
  • Lead all program-related operations for monitoring and program-specific performance metrics.
Requirements and Skills
  • Master's level or equivalent degree.
  • At least 10-15 years of working in compliance or similar operational leadership roles.
  • Proven experience as Director of Operations or equivalent position.
  • Excellent organizational, leadership abilities, intercultural, and influencing skills.
  • Outstanding communication and people skills.
  • Knowledge of industry's legal rules and guidelines.
  • In-depth knowledge of Abbott's business functions and products.
  • Working knowledge of data analysis and performance/operation metrics.
  • Privacy or compliance accreditation highly preferred.
  • Excellent project management and training skills.
  • Be detail-oriented, highly organized, and independent.
  • Ability to handle multiple tasks and prioritize work in a deadline-intensive environment while continuing to provide highly responsive service.
  • Willingness and flexibility to take on new responsibilities and challenges as the businesses continue to evolve.
  • Strongly preferred with a track record of providing practical business-friendly advice.
  • Ability to work in a flexible manner in line with the organization's objectives and willingness to undertake other duties as reasonably requested.
  • Excellent verbal, written, and presentation communication skills.
  • A track record in leading and delivering complex large-scale projects and partnerships, often managing a range of internal and external stakeholders.
  • Budget planning and management experience and skills.
  • Excellent interpersonal skills and executive presence.
  • Excellent analytical and problem-solving skills with a focus on structure and execution.
  • Force for change who is open to new insights, accepts challenges, and leads with positive energy.
  • Ability to think and act creatively, championing and promoting new ideas that contribute to the goals of the organization.


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