Housekeeping Team Member

1 week ago


Myrtle Beach, South Carolina, United States Capital Vacations Full time

About the Role:

We are seeking a reliable and detail-oriented Housekeeper to join our team at Capital Vacations. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of our facilities.

Key Responsibilities:

  • Enter and prepare rooms for cleaning, ensuring all areas are tidy and presentable.
  • Perform a variety of cleaning tasks, including dusting, vacuuming, mopping, cleaning bathrooms, and replenishing guestroom and bath supplies.
  • Rotate cleaning duties, such as steam-cleaning carpets, spring cleaning, and super cleaning, as required.
  • Perform minor maintenance duties, such as changing light bulbs and filters.
  • Anticipate guests' needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times.
  • Be familiar with resort services and features, as well as local attractions and activities, to assist guests' inquiries.
  • Respond to and resolve guest calls, guest requests, and guest complaints.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
  • Update the status of rooms cleaned on the assignment sheet.
  • Return and restock the cart at the end of the shift.
  • Work to achieve and exceed guest satisfaction scores.
  • Assist team members, being ready and available to lend a helping hand.
  • All other duties as assigned.

Requirements:

  • High School Diploma/GED
  • Previous hotel-related experience
  • Strong attention to detail and a high standard of cleanliness
  • Ability to work in a fast-paced environment with accuracy

About Capital Vacations:

We are a growth-oriented organization united by a common purpose of 'Travel. Gather. Smile. Repeat.' We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We celebrate diversity and support an inclusive workplace.



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