Patient Services Representative II, Radiology Specialist

4 days ago


Stockton, California, United States Sutter Health Full time

Job Summary:

Serves as the primary point of contact for patients entering the medical facility, providing exceptional customer service and ensuring a seamless experience.

Key Responsibilities:

  • Greet and check-in patients, verifying information and scheduling appointments as needed.
  • Update Electronic Health Records (EHR) and facilitate intake procedures, including completion of healthcare and insurance forms.
  • Collect payments for services and maintain accurate records.
  • Communicate effectively with patients, their families, and healthcare providers to ensure optimal care.
  • Adhere to organizational, local, state, and federal regulations, codes, policies, and procedures to ensure patient privacy and safety.

Requirements:

  • High School Diploma or equivalent education/experience.
  • 1 year of experience in a similar environment.
  • Basic knowledge of insurance policies and procedures, as well as patient billing.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Work Environment:

Per Diem/Casual schedule, with variable hours and occasional travel between locations.

Benefits:

No benefits package available for this position.



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