Patient Services Representative II, Radiology Specialist
4 days ago
Job Summary:
Serves as the primary point of contact for patients entering the medical facility, providing exceptional customer service and ensuring a seamless experience.
Key Responsibilities:
- Greet and check-in patients, verifying information and scheduling appointments as needed.
- Update Electronic Health Records (EHR) and facilitate intake procedures, including completion of healthcare and insurance forms.
- Collect payments for services and maintain accurate records.
- Communicate effectively with patients, their families, and healthcare providers to ensure optimal care.
- Adhere to organizational, local, state, and federal regulations, codes, policies, and procedures to ensure patient privacy and safety.
Requirements:
- High School Diploma or equivalent education/experience.
- 1 year of experience in a similar environment.
- Basic knowledge of insurance policies and procedures, as well as patient billing.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Work Environment:
Per Diem/Casual schedule, with variable hours and occasional travel between locations.
Benefits:
No benefits package available for this position.
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