Customer Service Associate
1 week ago
Job Overview
My Community Credit Union is a dynamic organization seeking a motivated Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional member service and promoting our products and services.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and meet sales targets.
We offer a competitive salary of $45,000 per annum, plus incentives based on performance.
Responsibilities
- Assist members with loan requests, including conducting interviews, gathering data, and cross-selling loan related products.
- Provide exceptional member service, including opening accounts, servicing and closing accounts, and advising members on credit union products and services.
- Actively promote and provide product guidance to members, identifying cross-sell opportunities and presenting appropriate services that meet member needs.
- Perform miscellaneous duties, including typing, filing, computer input, and assisting members via telephone.
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