Customer Experience Associate

1 week ago


Midland, Texas, United States Potbelly Sandwich Works Full time
About Us

At Potbelly Sandwich Works, we're on a mission to make people really happy with our delicious sandwiches and excellent customer service.

Job Overview

We're seeking a friendly and customer-focused Customer Experience Associate to join our team As a key member of our crew, you'll provide an exceptional dining experience for our guests by delivering fast, friendly, and accurate service in a clean and inviting environment.

Responsibilities
  • Prepare quality finished products efficiently per Potbelly recipe manual standards.
  • Provide fast, friendly, and accurate service to customers.
  • Comply with health and safety standards for food, cleanliness, and safety of the shop.
  • Maintain personal hygiene standards and follow Potbelly uniform standards.
  • Work multiple stations as directed by members of the Management Team.
  • Clean and maintain all areas of the shop, including the dining room, service line, kitchen, and restrooms.
  • Operate cash register: handle, balance and follow all cash handling procedures.
Requirements
  • Must be at least 16 years of age.
  • All hourly, non-managers are required to successfully complete a Food Handler course and exam.
  • Must be friendly and customer service-oriented.
  • Strong verbal communication skills.
  • Must possess neat and clean hygiene.
  • Ability to handle a knife confidently.
  • Must be able to work in a fast-paced environment and have a sense of urgency.
Benefits

We offer great benefits, awesome growth potential, fun coworkers who have your back, good vibes, and great sandwiches. Our estimated salary is $12-$15 per hour, depending on location and experience.



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