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Parking Operations Manager

4 weeks ago


Richmond, Virginia, United States VCU Health Full time
Parking Operations Manager

The Patient Visitor Parking Manager is responsible for overseeing all parking operations at designated patient and visitor parking areas. This includes management of parking access and control systems, cash collections, handling, and reconciliation, staffing and scheduling, parking area cleanliness, parking arrangements for guests and special events, and shuttle services for patients and visitors of patients arriving for clinic appointments.

The Manager collaborates with Security and VCU Police to ensure and enforce that only VCU Health patients and visitors park in designated patient and visitor parking areas.

Key Responsibilities:

  • Maintain patient parking facilities to include cleanliness of facility, functionality of equipment, and routine status checks
  • Coordinate activity regarding on demand/routine shuttle services for staff, patients, and visitors
  • Provides supervision for the guest services validator, deck cashiers and maintenance staff
  • Ensures financial control management for valet parking & visitor parking services by keeping a complete accurate and systematic set of records and activity
  • Secure parking for guests attending various meetings and events sponsored by the Health System
  • Work with various vendors to complete projects associated with the repair and maintenance of patient parking areas
  • Provide management support for valet parking services as needed

Requirements:

  • Minimum of five (5) years of work experience in the field of parking management, with a minimum of (2) years in a supervisory/management position
  • Thorough knowledge of parking operation and maintenance with ability to establish and maintain effective working relationships with others
  • Must have strong communication skills, with proficiency utilizing Microsoft Office suite, including Word, Excel, and Outlook, etc., with strong keying skills