Atlassian Jira

6 days ago


Mountain View, California, United States Intelliswift Full time

Job Title: Atlassian Jira & Confluence Administrator

Location: Remote (Hybrid - 3 days Onsite)

Salary Range: $85-$88 per hour

About this Role:

We are seeking a highly motivated and experienced individual to administer and configure Atlassian Jira & Confluence software suites in both cloud and on-prem environments. As a Subject Matter Expert, this role will drive process improvements around the Jira structure, collaborate with teams to implement changes, and provide training on Jira and Confluence usage.

Responsibilities:

  • Support global teams with Jira and Jira Service Management projects, including configuration of complex workflows, layouts, field configurations, screen schemes, permission schemes, notification schemes, custom fields, automation, agile boards, and dashboards.
  • Gather requirements for business processes and optimize Jira/Confluence organizational framework, propose add-ons and plugins to enhance productivity, and install, test, and rollout according to our processes.
  • Configure plans with Advanced Roadmaps and propose solutions that support PMO processes and user requirements.
  • Create Jira-based reports, dashboards (EazyBI), and planning views based on different user requirements to provide Product Roadmap stakeholders visibility to actionable Initiative metrics and status reports.
  • Configure Confluence pages with Jira dashboards and reports and enforce JIRA hygiene practices.
  • Collaborate with teams across the organization to align and streamline project configurations and conduct workshops and training on Jira and Confluence usage.

Requirements:

  • 5+ years of experience administering Jira projects with advanced expertise in tool administration of Jira/Confluence.
  • Expert knowledge of Jira plug-ins and add-ons like EazyBI & ScriptRunner is a MUST.
  • Strong knowledge of JQL to construct custom dashboards, advanced filters, and reports.
  • Process-oriented mindset with strong experience enabling enterprise-level processes using Jira and Confluence and ability to effectively communicate and present new solutions, ideas, and process.
  • Excellent technical troubleshooting skills and process implementation skills.
  • Working knowledge of Agile (Scrum, Kanban, Scrumban) methodologies is a MUST.
  • Ability to work with diverse teams across different time zones.
  • Strong communication skills with the ability to create and deliver Jira-related training.


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