Homeless Shelter Operations Assistant

2 weeks ago


Spokane, Washington, United States Catholic Charities Eastern Washington Full time
Job Summary

This position plays a vital role in the management and operation of the House of Charity services, ensuring a safe and secure environment for patrons, staff, and volunteers.

The successful candidate will be responsible for overseeing daily operations, including supervising community volunteers, managing front desk duties, and providing excellent customer service.

Key responsibilities include:

  • Ensuring compliance with safety protocols and maintaining a secure environment
  • Overseeing daily operations, including supervising volunteers and managing front desk duties
  • Providing excellent customer service and making referrals to relevant social services as needed
  • Maintaining accurate records and databases, including HMIS and HOC internal databases
  • Performing hourly walks to detect hazards and managing building operations as assigned
  • Responding to emergencies and initiating action as required
  • Writing significant events in a daily log and reading the log daily
  • Performing other relevant duties as assigned by supervisor

Requirements include:

  • High School Diploma or equivalent
  • Demonstrated leadership, management, and administrative skills
  • Ability to compassionately interact with mentally ill, substance abusers, and homeless individuals
  • Valid Driver's License and ability to drive for work use
  • Ability to pass a background check

Catholic Charities Eastern Washington is an equal opportunity employer and welcomes applications from diverse candidates.



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