Hotel Maintenance Specialist
5 days ago
The Maintenance Technician at MCR Hotels is responsible for assisting with the operation, maintenance, service, and repair of equipment as assigned. This role requires a positive attitude, willingness to learn, and excellent communication skills.
Key Responsibilities- Participate in the preventative maintenance program to ensure the smooth operation of hotel facilities.
- Perform tasks in a safe and efficient manner, adhering to company policies and procedures.
- Assist with the operation, maintenance, and repair of equipment in guest rooms, public spaces, and hotel facilities.
- Effectively communicate with guests, co-workers, and supervisors to ensure excellent customer service.
- Ensure all fire and safety inspections and protocols are completed, and any discrepancies are corrected.
- Collaborate with vendors and suppliers to discuss scope of, and products and materials used in, repair activities.
- Obtain pricing and bids or develop cost estimates as needed.
- Monitor tools, supplies, and inventories of the maintenance department.
- Place orders with approved vendors as needed.
- Maintain working spaces in safe and clean condition.
- Communicate directly with front desk for guest service request issues, housekeeping for work orders, and General Manager for orders and capital expenditure projects.
- Carry all equipment to be prepared to always carry out work tasks.
- Perform other tasks/jobs as assigned by the supervisor or manager.
- Must have a positive attitude and willingness to learn.
- Verbal and written communication skills.
- Ability to react quickly and calmly in emergency situations.
- Reasoning abilities are always utilized.
- Basic maintenance skills required.
- Proficient in use of hand tools, power tools, test equipment.
- Must be proficient in Windows operating systems, Company approved spreadsheets, and word processing.
- Must be able to convey information and ideas clearly.
- Must have a desire to serve all guests.
- Must be 18 years of age or older to perform this job.
- Technical, Trade, or Vocational school degree.
- Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.).
- At least 2 years of work-related experience.
- Carry all equipment (e.g., keys, phones, pager, tools, radio) to maintain preparedness to always carry out work tasks.
- Experience in a hotel, apartment, or a related field.
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
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