Concessions Team Lead
4 weeks ago
Craft Culinary Concepts, LLC is seeking a highly motivated and organized Concessions Supervisor to join our team at the State Farm Stadium in Glendale, Arizona.
Job Summary:
The Concessions Supervisor is responsible for overseeing a select group of concession stands or portable locations for events. This role requires strong leadership and communication skills to ensure quality product and service for multiple concession stands. The successful candidate will manage a team of concession stand workers, hourly employees, and temporary or non-permanent staff.
Key Responsibilities:
- Oversee multiple concession stands or portable locations for events
- Manage a team of concession stand workers, hourly employees, and temporary or non-permanent staff
- Ensure quality product and service for multiple concession stands
- Communicate effectively with various points of contact, including Warehouse, Concession Manager, Assistant Concession Manager, and other Supervisors
- Assist Stand Managers with guest complaints and ensure satisfactory resolutions
- Complete accurate paperwork and ensure timely turn-in for final accounting
- Coach Concession Stand Managers on closing duties and inspect stands at the end of each event
Requirements:
- Must be at least 18 years old
- Must have a valid TEAM, Title 4, or TIP certification card
- Must have a valid County Food Handler Card on file with Craft Culinary Concepts and in possession for each event worked
- Must have a High School Diploma or equivalent
- Must complete all pre-employment forms, pass a background check, and math assessment involving all US monetary units
- Must be able to work independently and as part of a team
- Must be able to work in a fast-paced, high-stress environment
- Preferred 3+ years of supervisory experience in a high-volume restaurant environment or another stadium/arena
Other Skills and Abilities:
- Ability to supervise a team with varying skill levels and abilities
- Ability to lift up to 40 pounds on a regular basis and be on feet for extended periods
- Ability to work non-traditional hours, including nights, weekends, and holidays
- Ability to work in extreme temperature fluctuations and around excessive noise
AAP/EEO Statement:
Craft Culinary Concepts, LLC is an equal employment opportunity employer and considers individuals for employment according to their abilities and performance. Employment decisions are made without regard to age, race, religion, sex, national origin, physical or mental disability, genetic information, or any other classification protected by law.
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