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Executive Director of Operations

2 months ago

Henderson, Nevada, United States ELEVATED INC Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our store operations and drive business growth. As a key member of our management team, you will be responsible for overseeing the daily activities of our store, ensuring exceptional customer service, and maintaining a positive and productive work environment.

Key Responsibilities
  • Leadership
    • Develop and implement strategies to improve store performance and achieve business objectives.
    • Lead and motivate a diverse team of employees to achieve exceptional customer service and sales results.
    • Ensure compliance with company policies, procedures, and regulatory requirements.
    • Monitor and control store expenses, inventory, and labor costs.
  • Development
    • Recruit, train, and develop high-performing team members to achieve business objectives.
    • Implement effective training programs to enhance employee skills and knowledge.
    • Conduct regular performance evaluations and provide constructive feedback.
  • Shared Vision
    • Develop and communicate a clear vision and strategy for store operations.
    • Collaborate with cross-functional teams to achieve business objectives.
    • Identify and capitalize on opportunities to improve store performance and drive business growth.
  • Financial Expectations & Process Management
    • Manage store finances, including budgeting, forecasting, and financial reporting.
    • Implement effective processes to manage inventory, labor, and controllable costs.
    • Monitor and control store expenses, including food, beverage, labor, and other costs.
Requirements
  • Knowledge, Abilities, and Skills
    • Proven track record of success in a leadership role, preferably in the restaurant or retail industry.
    • Excellent communication, interpersonal, and problem-solving skills.
    • Ability to work in a fast-paced environment and adapt to changing circumstances.
    • Strong analytical and financial management skills.
    • Ability to lead and motivate a diverse team of employees.
  • Education and Experience
    • Bachelor's degree in Business Administration, Hospitality, or related field.
    • Minimum 5 years of experience in a leadership role, preferably in the restaurant or retail industry.
    • Proven track record of success in managing store operations, including financial management, inventory control, and labor management.