Service Team Lead

5 days ago


Longmeadow, Massachusetts, United States Big Y Full time

About the Job:

  • We are looking for a dedicated Service Team Lead to oversee the day-to-day operations of our store. This role is responsible for maintaining high levels of customer satisfaction, managing employee performance, and ensuring a safe and clean store environment.

Responsibilities:

  • Oversee the workflow of customer service employees and provide guidance as needed
  • Manage inventory and supplies to maintain efficient operations
  • Collaborate with management to achieve business objectives
  • Handle customer complaints and concerns professionally and efficiently

Requirements:

  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment with strong problem-solving skills
  • Must be at least 18 years old and pass a background check

Estimated Salary: $50,000 - $70,000 per year, depending on experience and location.



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