Restaurant Operations Manager

2 weeks ago


Burlington, Kentucky, United States HMSHost Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at HMSHost. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurants, providing exceptional customer service, and leading a team of associates to achieve our business objectives.

Key Responsibilities
  • Assist Branch management in executing QSR or similar restaurant management operations
  • Ensure the restaurant is clean, ready for business, staffed, and operates to high operational standards
  • Supervise day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
  • Participate in the interview process, provide input in hiring, and recommend termination, advancement, promotion, or any other status change to the GM for associates within the unit
  • Assign work tasks and activities, participate in preparing schedules, and ensure that all shifts are covered
  • Actively ensure all associates take all mandated rest breaks and meal periods
  • Ensure display areas are appropriately clean, stocked, and visually appealing
  • Ensure all equipment is in good working order
  • Operate cash register and void transactions as needed while following all HMSHost cash handling policies and procedures, and maintain proper security of cash at all times
  • Monitor compliance with wellness and safety procedures and guidelines, build awareness about wellness and safety, and report any safety concerns to the GM
  • Understand and perform all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety
  • Places orders for individual units, receives goods, processes invoices
  • Ensures that the company has most current contact information for all associates working in the restaurant
Requirements
  • Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates' work activities during these different days and times
  • Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
  • Minimum Qualifications, Knowledge, Skills, and Work Environment: Requires a minimum of 2 years food and beverage, cash handling, and customer service experience. Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen.

HMSHost is an Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)



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