Retention Executive

We are seeking a highly motivated and results-driven Retention Account Executive to join our team at DISH. As a key member of our Inside Sales & Retention team, you will play a critical role in influencing existing and future customer decision-making by selling the value of our products and services using a consultative approach.

• Sell DISH and Boost Mobile products and services to new and existing customers
• Assess each customer's needs and offer the best value
• Demonstrate resilience and ability to bounce back from challenges while maintaining focus on larger goals
• Effectively manage time and be open to learning new methods to advance as a sales contributor
• Build and maintain customer relationships
• Document customer information, including demographic and billing details
• Provide excellent customer service, listen to customers, and ensure their satisfaction

• Uncapped commission and no cold calling
• Competitive base pay of $17.75/hour
• Paid training and ongoing development to maximize career potential
• Medical, dental, and vision insurance benefits
• Paid time off, 401(k) with company-matched funds, employee stock purchase plan, and tuition reimbursement
• Complimentary DISH TV programming at home, plus deeply discounted Sling TV and Boost Mobile plans
• Rewards and Recognition program offering food days, high-value prizes, elaborate trips, and more

• Excellent verbal, written, and interpersonal communication skills
• High school diploma; college graduates preferred
• Pre-employment screen, which may include a drug test
• Must be able to work full-time, on-site in one of our Direct Sales facilities
• Must have open availability to work provided schedules
• Have a smartphone or other device with an active network connection