Customer Service Representative

2 weeks ago


Ronkonkoma, United States Lutech Veterinary Industries Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Lutech Veterinary Industries. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their overall satisfaction.

Key Responsibilities
  • Process customer orders and respond to inquiries in a timely and professional manner
  • Resolve customer complaints and issues in a fair and efficient manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Provide product information and training to customers as needed
  • Maintain accurate records and reports of customer interactions and issues
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a medical or veterinary setting
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and knowledge of software applications
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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