Spa Membership Consultant

2 days ago


Fort Collins, Colorado, United States Spavia Day Spa Full time
Position Overview

Spavia Day Spa is on the lookout for a Spa Membership Consultant to become a vital part of our dedicated team. As a premier luxury day spa, we pride ourselves on providing an unparalleled experience for our clients.

Our guests indulge in exquisite spa amenities and a comprehensive selection of award-winning treatments. We offer a diverse range of services including massage therapy, skincare, spray tanning, body waxing, mineral makeup, body wraps and scrubs, and eyelash extensions. Our mission is to ensure every guest enjoys an exceptional experience during each visit, which is made possible by our passionate and skilled team.

Your Role

As a Spa Membership Consultant, you will represent our spa with professionalism and grace. You will be the welcoming face of our establishment, ensuring that every guest feels valued and appreciated. Your responsibilities will include:

  • Engaging with guests in a friendly and courteous manner.
  • Meeting monthly sales targets for membership enrollments.
  • Maintaining a polished and professional appearance at all times.
  • Building lasting relationships with guests to encourage repeat visits.
Why Join Us?

At Spavia Day Spa, we believe in fostering a supportive and collaborative environment. Here are some reasons to consider joining our family:

  • Opportunities for career advancement within a rapidly growing spa franchise.
  • Attractive commission and bonus structures along with employee benefits.
  • A team-oriented atmosphere that values respect, support, and fun.
Benefits for Full-Time Employees
  • Employer Contribution: 20% of major medical premiums.
  • Comprehensive Insurance: Life, dental, and vision coverage provided by the employer.
  • Exclusive Discounts: 35% off retail products.
  • Monthly Perks: One discounted treatment each month.
Key Responsibilities
  • Welcoming and assisting guests upon arrival.
  • Managing appointment scheduling and phone inquiries.
  • Ensuring accurate check-in and check-out processes.
  • Maintaining a pristine spa and retail environment.
  • Promoting memberships and retail products effectively.
  • Handling laundry and maintaining cleanliness in retreat areas.
  • Providing insightful information about our services and products.
  • Responding promptly to guest inquiries to ensure satisfaction.
  • Collaborating with team members to support spa operations.
  • Exhibiting attention to detail in all aspects of your role.
Qualifications
  • High school diploma or equivalent required.
  • Self-motivated and reliable.
  • Goal-oriented with a passion for customer service.
  • Professional demeanor and a team player.
  • Drug and alcohol-free environment.
  • Strong communication skills with the ability to multitask.
  • Previous experience in customer service or retail is preferred.

Job Type: Flexible part-time or full-time positions available.


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