Current jobs related to Technical Support Analyst - West Lafayette, Indiana - Purdue University

  • IT Support Center Analyst

    4 weeks ago

    Lafayette, Indiana, United States Wabash Inc Full time

    Job Title: IT Support Center AnalystWabash National is seeking a highly skilled and motivated IT Support Center Analyst to join our team. As an IT Support Center Analyst, you will be the first point of contact for end users seeking technical assistance and support related to computer systems, hardware, or software.Responsibilities:Provide technical support...

  • Technical Support Specialist

    2 weeks ago

    Lafayette, Indiana, United States Vergence Group Full time

    Technical Support RoleJoin Vergence Group as a Technical Support Specialist and take on a challenging role that requires strong technical skills and excellent communication abilities.This on-site position is located in Lafayette, Indiana, and involves handling technical support issues from clients. You will ensure efficiency and effectiveness in meeting...

  • Technical Support Specialist

    4 days ago

    Lafayette, Indiana, United States Purdue University Full time

    **Customer Support Role**We are seeking a highly motivated and detail-oriented individual to join our team as a Technical Support Specialist. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to students, staff, and faculty members at Purdue IT Learning Spaces.**Key Responsibilities:**Provide technical...

  • IT Support Specialist

    1 week ago

    Lafayette, Indiana, United States Experis Full time

    Job Title: IT Help Desk Tier 2 AnalystAs a key member of our client's support team, you will be responsible for providing exceptional user support and customer service. Your primary responsibility will be to administer, maintain, and support enterprise resources, including laptops, desktops, tablets, mobile phones, and other network-enabled devices.You will...

  • Clinical Science Analyst

    4 days ago

    West Lafayette, Indiana, United States Cook Group Full time

    Clinical Science Analyst Job DescriptionThe Clinical Science Analyst position at Cook Research Incorporated is responsible for providing scientific support, analysis, and expertise. This role coordinates with cross-functional teams in processing, analyzing, and summarizing results and data. Key Responsibilities:1. Lead efforts for the analysis and reporting...

  • GIS Analyst

    2 weeks ago

    West Lafayette, Indiana, United States Purdue University Full time

    About the RolePurdue University is seeking a highly motivated and detail-oriented GIS Analyst to join our team. As a GIS Analyst, you will play a critical role in supporting the mapping and analysis of utility systems for the Purdue West Lafayette campus.Key ResponsibilitiesSupport the creation, maintenance, and analysis of utility maps and energy analysis...

  • Purdue IT Student Technical Representative

    3 weeks ago

    West Lafayette, Indiana, United States Purdue University Full time

    {"Job Title": "Purdue IT Student Technical Representative", "Job Summary": "Provide technical support to customers at Purdue IT Learning Spaces help desks. Assist with equipment maintenance, customer service, and lab operations.", "Responsibilities": "Assist customers with technical questions, including password resets, software issues, and printer problems....

  • Senior Laboratory Analyst

    2 weeks ago

    West Lafayette, Indiana, United States Inotiv Full time

    Job Title: Senior Laboratory AnalystWe are seeking a highly skilled and motivated Senior Laboratory Analyst to join our team at Inotiv. As a key member of our laboratory operations team, you will be responsible for conducting sample analysis, method development, and validation experiments. Your expertise will be essential in ensuring the quality and accuracy...

  • Associate GIS Analyst

    2 months ago

    West Lafayette, Indiana, United States Purdue University Full time

    About the RolePurdue University is seeking a highly skilled and motivated Associate GIS Analyst to join our team. As a key member of our Geographic Information Services (GIS) team, you will play a critical role in supporting the creation, maintenance, and analysis of utility maps and data for our research university campus environment.Key...

  • Desktop Support Assistant

    2 months ago

    West Lafayette, Indiana, United States Purdue University Full time

    Job SummaryPurdue University is seeking a highly motivated and detail-oriented Student Support Specialist to join our team. As a key member of our Desktop Support staff, you will play a vital role in delivering exceptional service to our students, faculty, and staff.Key ResponsibilitiesAssist Desktop Service Specialists with troubleshooting hardware and...

  • Board Certified Behavior Analyst

    3 weeks ago

    West Lafayette, Indiana, United States LittleStar ABA Therapy Full time

    Join Our Team as a Clinical BCBAWe are seeking a skilled Board Certified Behavior Analyst to join our team at LittleStar ABA Therapy. As a Clinical BCBA, you will play a crucial role in developing and implementing behavior plans and programs for our patients.About the RoleThe Clinical BCBA will be responsible for:Developing and implementing behavior plans...

  • Part Time Board Certified Behavior Analyst

    3 weeks ago

    West Lafayette, Indiana, United States LittleStar ABA Therapy Full time

    Job OpportunityWe are seeking a skilled Board Certified Behavior Analyst to join our team at LittleStar ABA Therapy. This individual will support patients in the West Lafayette, IN area.Key ResponsibilitiesDevelop and implement behavior plans and programs for patientsSupervise the implementation of behavior plans and programsMonitor patient progress and...

  • Clinical Behavior Analyst Position

    4 days ago

    West Lafayette, Indiana, United States LittleStar ABA Therapy Full time

    We are seeking a skilled Board Certified Behavior Analyst to join our team at LittleStar ABA Therapy. This individual will support patients in the West Lafayette, IN area and be responsible for developing appropriate programs and behavior plans as well as supervising their implementation.We are a non-profit organization, so we always focus on what is best...

  • Part Time Board Certified Behavior Analyst

    4 weeks ago

    West Lafayette, Indiana, United States LittleStar ABA Therapy Full time

    Job OpportunityWe are seeking a skilled Board Certified Behavior Analyst to join our team at LittleStar ABA Therapy. This individual will support patients in the West Lafayette, IN area.Key ResponsibilitiesDevelop and implement behavior plans and programs for patientsSupervise the implementation of behavior plans and programsMonitor patient progress and...

  • Administrative Coordinator

    2 weeks ago

    Lafayette, Indiana, United States Advantage Technical Full time

    Administrative AssistantAt Advantage Technical, we are seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will provide critical support to our department, ensuring seamless day-to-day operations and contributing to our company's success.Key Responsibilities:Provide exceptional...

  • Technical Sales Professional

    3 weeks ago

    Lafayette, Indiana, United States Neff Automation Full time

    About Neff AutomationNeff Automation is a fourth-generation family-owned business dedicated to providing innovative solutions, excellent services, and support to its customers, partners, and employees. With a focus on industry leading automation solutions, we offer a substantial compensation and benefits package that includes:Industry leading salary and...

  • Administrative Support Specialist

    5 days ago

    West Lafayette, Indiana, United States Purdue University Full time

    Job SummaryThe Senior Administrative Assistant will provide high-level administrative support and independently perform non-routine administrative functions, exercising discretion. This includes coordinating events, conducting searches for information, preparing reports, and handling special projects. In this role, you will maintain relationships with...

  • Instructional Support Coordinator

    2 weeks ago

    West Lafayette, Indiana, United States Purdue University Full time

    Job SummaryCreate and implement course content for the First-Year Engineering (FYE) courses, including both in-class and out-of-class experiences, in collaboration with faculty and other staff. This involves managing centralized FYE course activities, such as creating a course calendar, training instructional teams on course content and grading rubrics,...

  • Clinical Behavior Analyst

    1 week ago

    West Lafayette, Indiana, United States LittleStar ABA Therapy Full time

    Job OpportunityWe are seeking a skilled Board Certified Behavior Analyst to join our team at LittleStar ABA Therapy in West Lafayette, IN.About UsLittleStar ABA Therapy is a non-profit organization dedicated to providing quality services to individuals with autism. Our clinical leadership consists of experts in the field of ABA, including three PhDs and a...

  • Senior GC/MS Technical Specialist

    1 week ago

    Lafayette, Indiana, United States Teledyne Technologies Full time

    GC/MS Technical Specialist RoleTeledyne Technologies Incorporated is a leading provider of enabling technologies for industrial growth markets. As a GC/MS Technical Specialist, you will play a critical role in supporting the development and application of Gas Chromatography/Mass Spectrometry (GC/MS) products for challenging chemical detection and analysis...

Technical Support Analyst

2 months ago

West Lafayette, Indiana, United States Purdue University Full time
-

The IT Service Desk Coordinator will manage technical challenges to ensure swift service restoration or appropriate escalation. Serve as real-time escalation points for customer, technical, and administrative matters. Deliver tier 1 remote desktop assistance and collaborate with tier 2 desktop support personnel to escalate complex issues. Follow up on all incident reports. Proactively create technical documentation in the form of knowledgebase articles. Conduct infrastructure monitoring and manage Event Management processes. Initiate event response protocols when necessary. Participate in or lead major incident responses, such as engaging appropriate communication channels or facilitating a conference call.

This role is designated for the 2nd shift and will be a hybrid position.

About Us:

At Purdue University, you become part of a community that continuously advances. For over 150 years, we have been recognized not only for our pioneering work in STEM research but also for our collective creativity, resourcefulness, and innovation.

What We're Seeking:

Education and Experience Required:
  • Associate's degree
  • Some experience in customer service or information technology
  • In lieu of a degree, an equivalent combination of relevant education and necessary work experience will be considered
Essential Skills:
  • Exceptional oral and written communication abilities
  • Team collaboration skills
  • Capability to:
    • articulate complex technical concepts to non-technical audiences at all levels
    • identify problem areas and suggest necessary modifications
    • mediate between technical teams to achieve timely resolutions
    • perform effectively under pressure, facilitate solutions, and meet deadlines and milestones
Additional Information:
  • Purdue University will not sponsor employment authorization for this position
  • A background check will be required for employment in this position
  • FLSA: Non-Exempt (Eligible for Overtime)
  • Retirement Eligibility: Non-exempt Defined Contribution Plan
  • Purdue University is an EEO/AA employer fully committed to achieving a diverse workforce. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply
  • Benefit Statement: Purdue University offers a comprehensive Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days
Career Stream

Administrative and Operational Support 3
  • Pay Band S050
  • Job Code#
Link to Purdue University's Compensation Guidelines:

Who We Are:

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Contribute to our culture.

Equal Opportunity Employment / AA

Purdue University is an EOE/AA employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.