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Restoration Project Manager

2 months ago

Cape Coral, Florida, United States SERVPRO of AMS Trading, Inc. Full time
Job Description

**About the Role**

SERVPRO of AMS Trading, Inc. is seeking a highly skilled Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management position leads the team to operational excellence.

Key Responsibilities:

  • Develop and manage accurate project scopes and estimates using computer hardware and proprietary software.
  • Negotiate customer and/or client approval of project scope and estimate.
  • Schedule, coordinate, and oversee crews and resources to provide service on active projects, including subcontractors.
  • Review job site documentation to support services provided and ensure proper client requirements and billing process.
  • Maintain written communication with customers, teammates, vendors, and insurance representatives.
  • Manage production expenses, including equipment, vehicles, and other material assets.

Additional Responsibilities:

  • Manage the customer and client experience and overall customer satisfaction, tracked with online reviews.
  • Provide priority response to potential customers.
  • Participate in recruiting, hiring, and training restoration teammates.

Position Requirements:

  • Valid driver's license.
  • High school diploma/GED; Associate degree or Bachelor's degree preferred.
  • At least 1 year of management and/or supervisory experience.
  • At least 3 years of industry experience.
  • IICRC certification a plus.

Skills/Physical Demands/Competencies:

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
  • Ability to repetitively push/pull/lift/carry objects.
  • Ability to work with/around cleaning agents.
  • Ability to successfully complete a background check subject to applicable law.