Team Lead

1 month ago


Picayune, Mississippi, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our Member Services team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional member service, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Lead a team of associates in providing member service, resolving issues, and addressing member complaints
  • Develop and implement strategies to improve member satisfaction, sales growth, and team performance
  • Collaborate with management to achieve business objectives, including sales targets and member engagement
  • Provide coaching, training, and development opportunities to team members to enhance their skills and knowledge
  • Ensure compliance with company policies, procedures, and standards of ethics and integrity
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others
What We Offer

At Sam's Club, we offer a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. We also offer opportunities for career growth and development, as well as a supportive and inclusive work environment.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

About Sam's Club

Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.



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