Merchandising Lead

4 days ago

Picayune, Mississippi, United States Sam's Club Full time
Job Summary

As a Merchandising Lead at Sam's Club, you will be responsible for providing exceptional member service by acknowledging and identifying member needs, providing guidance and support, and promoting the company's products and services. You will also assist management with supervising associates, training, and developing their skills to ensure member complaints and issues are resolved according to company guidelines.

Key Responsibilities:

  • Provides member service by acknowledging and identifying member needs, providing guidance and support, and promoting the company's products and services.
  • Assists management with supervising associates, training, and developing their skills to ensure member complaints and issues are resolved according to company guidelines.
  • Receives and stocks supplies and merchandise from distribution centers and vendors throughout the facility and organizes and maintains the sales floor.
  • Maintains safety of facility according to company policies and procedures by conducting safety sweeps, following procedures for forklift spotting and handling, and disposing of hazardous materials.
  • Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handling claims and returns, zoning the area, stocking, arranging, and organizing merchandise.
  • Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures.
  • Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners.
  • Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices.

Requirements:

  • Must be 18 years of age or older.
  • 6 months retail experience and 6 months customer service experience.
  • Leading a team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others.

Benefits:

  • Competitive pay and performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Education and Training:

  • Live Better U, a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Hourly Wage Range:

$19.00 to $27.00

Additional Compensation:

Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

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