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Experience Director

2 months ago

Rancho Cucamonga, California, United States Ulta Beauty Full time

Job Summary:

As an Experience Manager at Ulta Beauty, you will be responsible for overseeing a team of professionals and driving company profitability through operational excellence, top-line sales growth, and expense control.

Key Responsibilities:

  • Oversee a team of stylists, estheticians, guest coordinators, and boutique leads to ensure exceptional guest experiences and drive sales growth.
  • Be accountable for all aspects of retail sales, services businesses, including salon services, boutiques, retail sales, and guest satisfaction.
  • Develop and maintain a high-performing team through coaching, training, and development opportunities.
  • Support associate and services professional development, including developing and maintaining their clientele.
  • Drive company profitability through operational excellence, top-line sales growth, and expense control.

Requirements:

  • Proven experience in retail operations, service business management, or a related field.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed business decisions.
  • Passion for delivering exceptional guest experiences and driving sales growth.