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Client Relations Specialist

2 months ago

Tustin, California, United States Evs Full time

Why Choose Evs?

We are in search of a dedicated Customer Service Associate who embodies motivation, enthusiasm, and a proactive approach. As the primary communicator with our clients, we value individuals who possess exceptional communication skills and a background in customer service. The Customer Service Associate plays a pivotal role in our representation to both clients and customers. Comprehensive training will be provided on all products and services offered by our clients, as well as on our business development and sales strategies. We are committed not only to our clients' success but also to the growth of our employees.

Key Responsibilities:

  • Identify and pursue new business opportunities while re-establishing connections with previous accounts to foster ongoing relationships and ensure customer satisfaction.
  • Engage in collaborative training sessions aimed at accelerating business growth in the local market, laying the groundwork for sustainable success.
  • Analyze market segments and customer profiles to determine the most lucrative opportunities for our offerings.
  • Promote awareness and education about our services to drive continuous growth.
  • Support the development of Area Managers in the region who are professional, diligent, knowledgeable, reliable, and independent.
  • Generate and share leads, job information, and customer contacts with Area Managers.
  • Consistently achieve and surpass sales targets while maintaining a high standard of integrity.
Qualifications:
  • Previous experience in sales or customer service is advantageous. Full training is available for those with a strong interest and aptitude in the field.
  • Ability to communicate information clearly and accurately to clients, customers, and team members.
  • A collaborative mindset with aspirations for leadership; we provide opportunities for advancement within the first six months based on performance.
  • Self-motivated and dedicated.
  • Innovative thinker and effective problem solver.
  • Personable and engaging, with outstanding active listening abilities.