Patient Access Specialist

6 days ago


Orlando, Florida, United States AssistRx Full time
Revolutionize Patient Access

The purpose of this role is to exceed patient expectations by assessing their needs, prioritizing, and triaging information to the appropriate resources.

About AssistRx:

  • We are a leading healthcare organization that combines technology and talent to deliver exceptional results.

Benefits of Working with Us

  • We offer a competitive salary range of $50,000 - $65,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, vision, life, and short-term disability insurance.
  • Teledoc services for enrolled employees.
  • A supportive and progressive work environment.
  • Matching 401(k) with immediate vesting.
  • Legal insurance.

About the Job

  • You will be the first point of contact for patients, carefully evaluating their needs, prioritizing, and triaging calls when necessary.
  • Enroll new customers in our patient services program.
  • Record activities in the patient database and follow up to secure services for our customers.

Requirements

  • Previous experience in specialty pharmacy or customer service.
  • Professional-level computer skills, including Microsoft Office, email, and web-based applications.
  • Experience working in high-pressure situations, solving problems, and making decisions.
  • Strong multitasking and time management skills.
  • Ability to function in a fast-paced environment.
  • Dependable work ethic and ability to accept feedback.

Sponsorship and Work Authorization

No sponsorship or work authorization is available for this position. We are an equal opportunity employer and welcome applicants from diverse backgrounds.



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