Patient Access Operations Manager

3 days ago


Orlando, Florida, United States Nemours Foundation Full time
Job Summary:
A highly skilled Patient Access Operations Manager is needed to oversee the daily operational activities of the Access Center at Nemours Foundation. The ideal candidate will have a proven track record in supervising teams, managing workflows, and driving productivity.

The successful candidate will be responsible for monitoring team metrics, reporting on performance, and providing feedback to ensure accuracy and efficiency. Additionally, they will partner with clinical leadership to create and maintain EMR decision tree scheduling guidelines, ensuring scheduling accuracy and promoting standard work. Other key responsibilities include interviewing, hiring, training, and developing Access Center associates, as well as providing coaching and corrective action as needed.

This role requires strong communication and interpersonal skills, as well as the ability to work collaboratively with cross-functional teams. If you are a motivated and experienced professional looking to take your career to the next level, apply today

Responsibilities:
  • Oversee the daily operational activities of the Access Center
  • Monitor team metrics and report on performance
  • Partner with clinical leadership to create and maintain EMR decision tree scheduling guidelines
  • Interview, hire, train, and develop Access Center associates
  • Provide coaching and corrective action as needed

Requirements:
* High School Diploma required
* Minimum (3) three years of experience in patient access or related field

Estimated Salary:$65,000 - $80,000 per year.

Nemours Foundation offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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