Patient Care Advocate
5 days ago
Patient Care Advocate - Healing Solutions Specialist
About the Role:We are seeking a Patient Care Advocate to join our team at Serenity Healthcare. As a Patient Care Advocate, you will play a crucial role in educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine.
Key Responsibilities:- Be an expert on TMS and Ketamine, with training and studies provided
- Ownership for all patients on your provider's schedule
- One-on-one meetings with patients to connect treatment solutions to their individual needs
- Support healing through education, connection, and focus on TMS and Ketamine
- High School Diploma or GED
- 2-3+ years of experience in a full-time customer service role
- Excellent verbal and written communication, and basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
Serenity Healthcare is a leader in the field of healthcare technology. We use advanced medical devices recently released to market to give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Benefits:- A rapidly advancing career in the healthcare industry
- Insurance benefits (Medical, Dental, Vision) and 401K
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity's treatment options
The estimated annual salary for this position is $65,000-$85,000, depending on qualifications and experience. We offer competitive compensation and benefits packages to ensure our employees are rewarded for their hard work and dedication.
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