Patient Care Advocate

5 days ago


Orlando, Florida, United States Serenity Healthcare Full time
Job Title:

Patient Care Advocate - Healing Solutions Specialist

About the Role:

We are seeking a Patient Care Advocate to join our team at Serenity Healthcare. As a Patient Care Advocate, you will play a crucial role in educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine.

Key Responsibilities:
  • Be an expert on TMS and Ketamine, with training and studies provided
  • Ownership for all patients on your provider's schedule
  • One-on-one meetings with patients to connect treatment solutions to their individual needs
  • Support healing through education, connection, and focus on TMS and Ketamine
Requirements:
  • High School Diploma or GED
  • 2-3+ years of experience in a full-time customer service role
  • Excellent verbal and written communication, and basic math skills
  • Well-versed in de-escalation skills and ability to connect with individuals
About Us:

Serenity Healthcare is a leader in the field of healthcare technology. We use advanced medical devices recently released to market to give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Benefits:
  • A rapidly advancing career in the healthcare industry
  • Insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options
Compensation:

The estimated annual salary for this position is $65,000-$85,000, depending on qualifications and experience. We offer competitive compensation and benefits packages to ensure our employees are rewarded for their hard work and dedication.



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