Customer Service Advocate

4 weeks ago


Girard, Kansas, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary:**
We are seeking a highly skilled Customer Service Representative to join our team.

**Key Responsibilities:**

* Provide exceptional customer service and support to policyholders
* Assist with policy applications, renewals, and cancellations
* Process billing and payment inquiries
* Resolve customer complaints and issues in a professional and efficient manner
* Collaborate with team members to ensure customer satisfaction
* Maintain accurate customer records and update information as needed
* Stay up-to-date on industry trends and changes in insurance policies

**Requirements:**

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and analytical skills
* Proficiency in Microsoft Office and other software applications
* High school diploma or equivalent required

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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