Documentation Reviewer
4 weeks ago
Job Summary:
The City of New York is seeking a skilled Documentation Reviewer to join our team. As a key member of our Career Services department, you will play a vital role in facilitating participant intake, reviewing documentation, and ensuring the accuracy of client records.
Responsibilities:
- Facilitate participant intake process, including collection and review of documentation required to obtain approval in education and training programs.
- Respond to requests for information from staff, the public or other agencies by determining information required, performing research on SEAMS, WMS and other systems.
- Respond to client questions relating to their enrollment in education, training, and internship programs.
- Perform scanning and indexing of all client files in the HRA One Viewer system, including data entry and retrieval on computerized systems.
- Review records processed by the unit, identifying errors, and indicating need for corrective action.
- Perform responsible clerical work by processing, recording, checking, and maintaining records and preparing reports.
- Verify received information related to client enrollment, to confirm accuracy of information.
- Prepare weekly and monthly reports for all vendors and maintain vendor rosters. Update WMS and SEAMS for reporting purposes.
- Contact vendors as needed to request documentation on all Education/Internship Placement information.
- Perform other related tasks, provides clerical back up assistance and special projects, as needed.
Requirements:
- A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
- Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Work Environment:
The successful candidate will work in a dynamic and inclusive environment, collaborating with a diverse team to provide exceptional service to our clients. The City of New York is an equal opportunity employer committed to recruiting and retaining a diverse workforce.
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