Fitness Service Specialist

3 days ago


Covina, California, United States Taymax Group Full time
Covina Job Overview

At Taymax Group, we're seeking a highly motivated Customer Experience Representative to join our team at our Covina location. As a key member of our staff, you will be responsible for delivering exceptional customer service to our members and guests.

We offer a competitive salary range of $16,900 - $17,150 per year, depending on experience.

Job Responsibilities

  • Greet members, prospective members, and guests in a friendly and professional manner.
  • Handle all front desk activities, including answering phones, checking members into the system, conducting tours, signing up new members, and assisting with cash handling.
  • Facilitate updates to member accounts and respond to member inquiries and concerns in a timely and professional manner.
  • Maintain the neatness and cleanliness of the club, including completing daily assigned tasks, helping with priority cleaning lists, and performing walk-around and bathroom checks.

Requirements

  • Must be 18 years of age or older.
  • High school diploma or equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are a must.
  • Ability to work independently as well as part of a team.
  • A positive, upbeat attitude and a passion for fitness and health.
  • Exceptional customer service skills.


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