Housekeeping Team Lead

7 days ago


Mentor, Ohio, United States Residence Inn Cleveland Mentor Full time
Housekeeping Supervisor Job Description

Location: Residence Inn Cleveland, Mentor, OH

Job Summary: We are seeking a highly motivated and organized Housekeeping Supervisor to join our team at Residence Inn Cleveland, Mentor. As a Housekeeping Supervisor, you will be responsible for leading a team of housekeeping staff, ensuring the cleanliness and maintenance of our hotel rooms, and providing exceptional customer service to our guests.

Responsibilities:

  • Lead and supervise a team of housekeeping staff to ensure the cleanliness and maintenance of hotel rooms.
  • Train and develop housekeeping staff to improve their skills and performance.
  • Assist with laundry operations, inventory, ordering, lost & found, and scheduling.
  • Inspect and clean multiple rooms each day to ensure high standards of cleanliness and quality.
  • Greet and assist guests with a friendly smile, providing exceptional customer service.
  • Support the maintenance team by reporting any broken, defective, or missing items.
  • Collaborate with other departments to achieve the goals of the hotel.

Requirements:

  • Previous housekeeping experience in hospitality, property management, or healthcare is preferred.
  • Strong verbal and written communication skills.
  • Ability to stand and walk for an entire shift, and perform repetitive motions.
  • Availability to work weekends and holidays.

Benefits:

  • Competitive hourly rate: $16.00 an hour.
  • Group insurance, including medical, dental, vision, and company-paid life insurance.
  • Paid time off.
  • Company-matched 401(k) plan.
  • Voluntary benefits, including short-term disability, long-term disability, accident, life, critical illness, and Flexible Spending Account.
  • Life enrichment benefits, including hotel benefits, employee assistance program, leadership development program, and more.

Why Work with Us:

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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