Restaurant Operations Manager

1 day ago


State College, Pennsylvania, United States Dunkin' - Franchisee Of Dunkin Donuts Full time

At Dunkin' - Franchisee Of Dunkin Donuts, we're dedicated to providing our customers with a fast-paced and high-energy experience. As a locally owned and operated franchise, we're committed to the success of our employees and strive to create a positive working environment that fosters teamwork and exceptional guest service.

The Assistant Manager plays a crucial role in directing the overall operation of the restaurant, from hiring and overseeing a team of employees to managing the financial performance of the store. This key position is responsible for driving sales and profitability through effective execution of our business plan, creating a positive working environment by fostering teamwork among Team Members, and conducting himself/herself in a professional manner when dealing with customers, Team Members, and corporate management.

As the day-to-day operator of the store, the Assistant Manager is expected to:

  • Sales Growth: Drive sales growth by effectively executing our business plan, identifying opportunities to increase revenue, and implementing strategies to achieve targets.
  • Team Leadership: Create a positive working environment by fostering teamwork among Team Members, providing guidance and training to ensure excellent customer service, and promoting a culture of respect and inclusivity.
  • Operational Excellence: Oversee the efficient operation of the store, ensuring that all systems and processes are running smoothly, and making adjustments as needed to maintain high standards.
  • Customer Satisfaction: Ensure that customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience, plus benefits, including health insurance, paid time off, and opportunities for career advancement. If you're a motivated and results-driven individual with previous managerial experience, strong leadership skills, and a passion for delivering exceptional customer service, we encourage you to apply.



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