Hotel Team Member

3 weeks ago


State College, Pennsylvania, United States Schulte Full time

Collegiate Hotel Group is a leading hospitality provider, dedicated to delivering exceptional experiences to students and guests alike. As a Houseperson, you will be an integral part of our team, ensuring the smooth operation of our hotel facilities.



Job Summary

We are seeking a motivated and detail-oriented Houseperson to join our team at Graduate State College. The successful candidate will be responsible for maintaining the cleanliness and organization of our hotel, providing excellent customer service, and supporting the overall success of our hotel.



Key Responsibilities

  • Housekeeping and Laundry: Transport dirty linen from guest floors to the centralized laundry location, and clean linen to linen closets and housekeeping carts.
  • Supply Management: Retrieve needed guest room supplies for room attendants and count and take inventory of linen closets.
  • Guest Services: Deliver items to rooms upon request, assist in cleaning guest rooms as needed, and walk guest floors to empty trash.
  • Customer Interaction: Greet guests in a warm and authentic manner, exceeding their expectations and providing exceptional customer service.
  • Additional Duties: Perform other duties as assigned by management, supporting the overall success of the hotel.


Requirements

  • Education and Experience: High School Diploma/GED and previous experience in a hotel or hospitality setting.
  • Knowledge and Skills: Ability to multi-task, communicate effectively verbally and in writing, and work as part of a team.


Benefits

We offer a competitive salary range of $25,000 - $35,000 per year, depending on experience. Additional benefits include:



  • Free telemedicine and virtual mental health care access
  • Multiple health insurance and life insurance options
  • 401k plan with company match
  • Paid time off for eligible team members
  • Holiday pay/paid holidays
  • Pet insurance
  • Employee Assistance Program
  • Discounted hotel rooms
  • Savings Marketplace discounts on event tickets, electronics, gym memberships, and more


What to Expect

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.



About Us

Collegiate Hotel Group is an Equal Opportunity Employer, committed to creating a diverse and inclusive work environment.



Estimated Salary

$27,500 per year, based on the title, job description, and location.



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