Site Operations Manager

4 weeks ago


Little Elm, Texas, United States Zips Car Wash Full time
Job Overview

Zips Car Wash is seeking a highly motivated and experienced Assistant Site Manager to oversee the daily operations of our car wash facility. As a key member of our team, you will be responsible for ensuring a seamless customer experience, driving sales growth, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Welcome and engage with customers in a friendly and professional manner
  • Enroll and support our Unlimited Wash Club
  • Safely and efficiently load vehicles with clear hand signals and a smile
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
  • Conduct daily preventative maintenance program according to schedule
  • Conduct equipment repairs proactively and troubleshoot problems quickly
  • Perform cleaning procedures of the tunnel and equipment daily
  • Maintain appearance of outside landscaping and ensure all vacuums are functioning
  • Ability to open and close site and facilitate daily operations
  • Provides ongoing coaching, training, and motivation to team members as needed to achieve sales goals and highest standards of customer service
Requirements
  • 1 year of experience in leadership, sales, or customer service in a professional or personal capacity
  • Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
  • High School Diploma or Equivalent
  • Preferred: Associate degree or higher in business or related field
  • Preferred: Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
  • Preferred: Car Wash experience
What We Offer
  • Competitive Hourly Pay Based on Experience
  • Incentive/Commission Pay
  • DailyPay. Get paid daily
  • Flexible Scheduling; Morning & Evening Shifts Available
  • Tuition Reimbursement
  • Free Car Washes
  • 401K Match
  • Health, Dental and Vision insurance
  • Paid Time Off

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