Operations Manager

3 weeks ago


Austin, Texas, United States Simplex Full time
Job Description

We are seeking an experienced Operations Manager to join our team at Simplex in Austin, TX. This is a highly impactful role that involves managing new deployments, building playbooks, and owning product decks. The ideal candidate will have 3-5+ years of fast-paced, external, customer-facing experience with a background in operations, CX, or implementation.

The successful candidate will be responsible for acting as the primary client point of contact for new deployments, traveling to client sites to manage new deployments, and building the playbook for deployments/operations. They will also be expected to understand the insurance billing process, meet with every client staff member, enroll patients, and own product deck creation and maintenance.

Our estimated salary for this role is $120,000 - $180,000 per year, depending on experience. We offer a competitive benefits package, including 100% paid health insurance, vision, and dental coverage.

To be considered for this role, you should have experience working in resource-constrained environments, being a nimble thinker and problem solver, and having an appreciation for the risk/reward of an early-stage startup. A science background is also appreciated.


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