Licensed Insurance Representative

3 weeks ago


Collegeville, Pennsylvania, United States Johanna James-Allstate Full time
Job Summary

The James Organization, Inc/Allstate seeks a highly motivated Licensed Customer Service Representative to join our team in Skippack, Pennsylvania. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction.

Responsibilities
  • Assist customers with policy inquiries, changes, and coverage options to meet their individual needs.
  • Manage incoming calls and emails professionally, providing accurate information and timely assistance.
  • Process policy changes and updates efficiently, ensuring accuracy and compliance with company guidelines.
  • Advocate for customers' interests and provide empathetic support to address any concerns or issues promptly.
  • Maintain detailed and organized records of customer interactions and transactions for reference and compliance purposes.
Requirements
  • Licensing: Must possess a valid Pennsylvania Property & Casualty License.
  • Experience: Previous experience in customer service or a related field is advantageous.
  • Communication Skills: Strong verbal and written communication skills to interact effectively with clients.
  • Customer-Focused: A dedication to meeting customer needs and providing excellent service.
  • Professionalism: Maintain a professional demeanor and represent the company in a positive light.
  • Team Player: Collaborate effectively with colleagues to achieve team goals and deliver exceptional service.
Why Join Us?

We offer a supportive team environment, career growth opportunities, and a comprehensive benefits package including annual base salary based on experience, hands-on training, and retirement plan.


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