Assistant Manager

2 weeks ago


Fairfield, Iowa, United States Scooters Coffee House Full time
Job Overview

Scooter's Coffee is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our store leadership team, you will be responsible for driving sales, increasing profit, and delivering exceptional customer experiences.

Key Responsibilities
  • Customer Experience: Ensure consistent and quality customer experiences through proper staffing, execution of brand beverage recipes and techniques, and fostering a positive and welcoming store environment.
  • Store Operations: Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment to ensure a clean and safe environment for customers and employees.
  • Team Development: Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations.
  • Performance Management: Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance.
  • Financial Management: Contribute to store profitability by seeking opportunities to increase sales and by managing expenses.
Requirements
  • Leadership Experience: 1+ years of supervisory experience in a restaurant or retail environment.
  • Communication Skills: Excellent communication and interpersonal skills to effectively teach and lead others.
  • Problem-Solving Skills: Strong problem-solving, multi-tasking, and administrative skills to anticipate and respond to customer needs.

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