Technology Access and Support Specialist

2 weeks ago


Fairfield, Iowa, United States Cambridge Investment Research (USA) Full time
Job Title: Technology Access and Support Specialist

Cambridge Investment Research (USA) is seeking a highly skilled Technology Access and Support Specialist to join our team. As a key member of our Technology Access and Support team, you will play a critical role in providing exceptional support to our Financial Professionals and clients.

Key Responsibilities:
  • Provide technical assistance and support to Financial Professionals and clients via phone for system-related issues or password resets.
  • Manage access in systems for Financial Professionals and their clients.
  • Offer guidance on how to access our systems.
  • Perform data entry and paperwork processing tasks.
Requirements:
  • 6-12 months of related experience, education, and/or training.
  • Excellent customer service skills and a patient demeanor.
  • Ability to work in a fast-paced environment with multiple priorities.
What We Offer:
  • A competitive salary range of $36,000-$42,000.
  • A comprehensive benefits package, including medical, vision, dental, life, and long-term disability insurance.
  • Vacation/sick time and 11 paid holidays.
  • A 401K retirement plan with company matching program.

We are committed to providing a work-life balance that encourages individual success. If you are a motivated and detail-oriented individual who is passionate about providing exceptional support, we encourage you to apply.



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