Medical Office Coordinator

1 month ago


Lawton, Oklahoma, United States Xpress Wellness Urgent Care Full time
Job Summary

Xpress Wellness Urgent Care is seeking a skilled Front Office Medical Receptionist to provide exceptional patient care and support our team. As a Front Office Medical Receptionist, you will be the first point of contact for our patients and play a vital role in ensuring a positive experience.

Key Responsibilities
  • Accurately and efficiently check in patients, collect co-pays, and obtain registration information.
  • Maintain confidentiality of personal and financial information, protecting patients' rights.
  • Coordinate patient flow and manage the patient lobby area, ensuring a smooth and efficient experience.
  • Answer phone calls, schedule appointments, and respond to patient inquiries in a timely and professional manner.
  • Collaborate with healthcare providers to ensure seamless patient care and excellent communication.
  • Maintain a clean and organized front-desk environment, adhering to high standards of professionalism.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to multitask in a fast-paced environment.
  • Strong organizational skills and attention to detail, with proficiency in Microsoft Office applications and electronic medical record systems.
  • Knowledge of medical terminology and procedures, with a minimum of 2 years of experience in a customer-centric role.
  • BLS certification preferred, with familiarity with or ability to understand insurance summary data.
Benefits

Xpress Wellness offers a great working environment in state-of-the-art urgent care facilities, with the following perks:

  • Competitive pay.
  • Generous PTO.
  • Health, dental, and vision insurance.
  • Retirement package with employer match.
  • Short-term disability + long-term disability options.
  • Life insurance.
  • PRN rate is $17.00 per hour.


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