Medical Office Coordinator
1 month ago
Xpress Wellness Urgent Care is seeking a skilled Front Office Medical Receptionist to provide exceptional patient care and support our team. As a Front Office Medical Receptionist, you will be the first point of contact for our patients and play a vital role in ensuring a positive experience.
Key Responsibilities- Accurately and efficiently check in patients, collect co-pays, and obtain registration information.
- Maintain confidentiality of personal and financial information, protecting patients' rights.
- Coordinate patient flow and manage the patient lobby area, ensuring a smooth and efficient experience.
- Answer phone calls, schedule appointments, and respond to patient inquiries in a timely and professional manner.
- Collaborate with healthcare providers to ensure seamless patient care and excellent communication.
- Maintain a clean and organized front-desk environment, adhering to high standards of professionalism.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills, with the ability to multitask in a fast-paced environment.
- Strong organizational skills and attention to detail, with proficiency in Microsoft Office applications and electronic medical record systems.
- Knowledge of medical terminology and procedures, with a minimum of 2 years of experience in a customer-centric role.
- BLS certification preferred, with familiarity with or ability to understand insurance summary data.
Xpress Wellness offers a great working environment in state-of-the-art urgent care facilities, with the following perks:
- Competitive pay.
- Generous PTO.
- Health, dental, and vision insurance.
- Retirement package with employer match.
- Short-term disability + long-term disability options.
- Life insurance.
- PRN rate is $17.00 per hour.
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