Guest Advocate

3 weeks ago


Doylestown, United States Target Full time
About Target

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. We work efficiently and as a team to deliver for our guests, providing service that makes them say I LOVE TARGET.

Job Summary

We are seeking a Small Format Team Member to join our team. As a Small Format Team Member, you will be responsible for creating a welcoming experience for our guests, observing to quickly understand whether a guest needs assistance or wants to interact, and engaging with guests in a genuine way. You will also be responsible for being knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.

Responsibilities
  • Create a welcoming experience by authentically greeting all guests
  • Observe to quickly understand whether a guest needs assistance or wants to interact
  • Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
  • Help guests as you complete workload with minimal guest disruption
  • Work in all departments to ensure sales floor is full, zoned and in stock for guests
  • Push and stock product to sales floor
  • Execute adjacency changes, transitions, revisions and sales plans for all departments
  • Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments
  • Complete scans and system audit functions to ensure inventory accuracy
  • Support execution of major transitions and ISM
  • Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed
Requirements
  • Welcoming and helpful attitude toward guests and other team members
  • Learn and adapt to current technology needs
  • Work both independently and with a team
  • Resolve guest questions quickly on the spot
  • Attention to detail and follow a multi-step process
What We Offer

We offer competitive benefits from financial and education to well-being and beyond at.


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