Counselor II Position

1 week ago


Long Beach, California, United States City of Long Beach Full time
Counselor II Position

The City of Long Beach, Department of Health and Human Services, is seeking a qualified Counselor II to serve as a Housing Navigator in the Homeless Services Bureau. This position will provide housing search and retention services, conducting participant intakes and assessments to evaluate housing and service needs. The ideal candidate will have a strong background in social services, with experience providing direct client services in a public health or social service setting. A valid motor vehicle operator license is required. The selected candidate will be responsible for providing housing search and placement services, as well as housing retention and stabilization services. This position is located at the Multi-Service Center, 1301 West 12th Street, Long Beach, CA 90813. The City of Long Beach offers a competitive salary and benefits package, including medical and dental insurance, life insurance, and retirement plan. The selected candidate will be required to go through a background check and a physical examination prior to appointment. For more information, please contact the City of Long Beach Human Resources Department at (562) .

Key Responsibilities:
  • Provides housing search and placement services, as well as housing retention and stabilization services;
  • Conducts participant intakes and assessments to evaluate housing and service needs;
  • Develops individualized client care plans based on participant's goals and assessment;
  • Provides crisis intervention and de-escalation for participants in distress;
  • Provides linkage and warm hand-offs for financial services and supportive services based on client assessments;
  • Provides life-skills training, services, and resources for program participants;
  • Maintains case records and required electronic documentation in the Homeless Management Information System;
  • Participates in case conferencing and reviews cases with colleagues, partner agencies, and other supportive services;
  • Works with participants, landlords/owners/property managers to address barriers to tenancy;
  • Provides review and negotiation of lease terms and conditions, supporting participants with seeking and obtaining reasonable accommodation;
  • Ensures lease standards and housing quality standards are met, facilitating habitability and housing quality inspections with housing authorities and partnering providers;
  • Accompanies and transports participants to unit viewings, meetings with public housing authorities, in-home case management meetings, etc.;
  • Engages and assists program participants with applying for permanent subsidy or low-income housing assistance programs;
  • Establish relationships both new and ongoing with landlords;
  • Regularly reviews housing leads and tracks outcomes on appropriate databases;
  • Countywide travel may be required;
  • Performs other related duties as required.


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