Beverage Server

2 weeks ago


Miami, United States PBR Full time

Welcome to PBR Miami, a vibrant country bar that embodies the spirit of the Wild West with a modern twist. Here, we offer an exhilarating atmosphere filled with line dancing, refreshing beverages, and unforgettable experiences.

Key Responsibilities of the Cocktail Server:

  • Warmly welcome guests and efficiently take their beverage and food orders.
  • Serve cocktails and menu items to patrons, utilizing upselling techniques to enhance their experience.
  • Exhibit a lively and engaging personality while maintaining a high level of professionalism.
  • Communicate effectively with team members and kitchen staff, both verbally and through the point of sale system.
  • Interact with guests in a clear, patient, and humorous manner.
  • Possess comprehensive knowledge of all menu items to guide guests and promote food and beverage sales.
  • Verify guests' identification to ensure compliance with age restrictions for alcohol consumption.
  • Monitor guest behavior and alcohol consumption, making informed decisions regarding service cessation when necessary.
  • Complete all assigned side work to maintain a well-organized work environment.
  • Accurately manage all sales transactions and payments from guests.
  • Report any service or safety concerns to management and implement recovery strategies to ensure guest satisfaction.
  • Foster teamwork and quality service through daily communication and collaboration with other departments.
  • Coordinate with bartenders and kitchen staff for the timely ordering and delivery of food and beverages.
Qualifications for the Cocktail Server Role:
  • A minimum of 1 year of experience in a fast-paced food and beverage setting, preferably in a nightlife environment. Familiarity with various liquor brands, beers, wines, and preparation methods is preferred.
  • Must meet the legal age requirements as mandated by state regulations.
  • Fluency in English is required; knowledge of additional languages is a plus.
  • Exhibit a courteous, friendly, and positive demeanor.
  • Strong communication skills are essential for effective interaction with guests and team members.
  • Possession of alcohol awareness certification and/or a valid food service permit as required by local or state regulations.
  • Reading and writing skills are necessary for order taking and paperwork completion.
  • Basic math skills are frequently utilized for cash and credit handling.
  • Availability to work nights, weekends, and holidays may be required.
Physical Requirements for the Cocktail Server Position:
  • Ability to handle, carry, or lift items weighing up to 50 pounds, including barware and supplies.
  • Capability to stand and move throughout the venue during shifts.
  • Physical agility to bend, stoop, kneel, and lift as needed.

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