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Server - Food and Beverage Team Member

2 months ago


North Miami Beach, Florida, United States Marriott International Inc Full time

Job Summary

We are seeking a skilled Server to join our Food and Beverage team at The Ritz-Carlton. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities

  • Serve food and beverages to guests in a timely and efficient manner.
  • Set tables according to type of event and service standards.
  • Answer questions on menu selections and provide recommendations.
  • Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Record transactions in our point-of-sale system.
  • Check in with guests to ensure satisfaction with each food course and/or beverages.
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day.
  • Complete closing duties, including restocking items, turning off lights, etc.
  • Present physical and accurate checks to guests and process payment.

Requirements

  • High school diploma or equivalent required.
  • At least 1 year of related work experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Knowledge of food and beverage service standards and procedures.
  • Ability to lift up to 25 pounds and stand for long periods of time.

About Us

The Ritz-Carlton is a global luxury hospitality company that prides itself on delivering exceptional service and creating memorable experiences for our guests. We are committed to providing a positive and inclusive work environment for our employees, and we offer a range of benefits and opportunities for growth and development.