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Busser/Server Assistant

2 months ago

Baltimore, Maryland, United States Kneads Bakeshop Full time
Busser/Runner Job Summary

We are seeking a detail-oriented and efficient Busser/Runner to join our team at Kneads Bakeshop. As a key member of our restaurant staff, you will play a crucial role in maintaining the cleanliness and organization of our dining area, supporting our waitstaff and kitchen staff, and ensuring a positive experience for our guests.

Key Responsibilities:
  • Set up tables with utensils, napkins, and condiments before guests arrive, ensuring each table is clean and properly arranged.
  • Clear tables promptly after guests finish their meals, removing dishes, glasses, and silverware efficiently, and safely transporting used plates and cutlery to the dishwashing area.
  • Monitor and restock supplies such as napkins, straws, sugar packets, and condiments to ensure they are always readily available for guests.
  • Continuously monitor the dining area during service to ensure it remains clean, organized, and presentable, wiping down tables and chairs, removing debris, and maintaining a tidy environment.
  • Assist waitstaff by promptly delivering food and beverages from the kitchen to the appropriate tables, ensuring accuracy and timeliness.
  • Maintain open communication with the kitchen staff to ensure smooth coordination of food delivery, responding promptly to their requests for tableware or cleaning assistance.
  • Interact with guests in a friendly and professional manner, responding to their requests and inquiries, and providing general assistance when needed.
  • Work closely with the entire restaurant team to create a positive and efficient work environment, offering assistance to colleagues during peak periods or when necessary.
Requirements:
  • Previous experience in a similar role, preferably in a bakery or restaurant environment.
  • Ability to work in a fast-paced and demanding environment, maintaining a high level of efficiency.
  • Excellent organizational skills with the ability to prioritize tasks effectively.
  • Strong attention to detail, ensuring that tables are properly set and cleared in a timely manner.
  • Effective communication skills, both verbal and non-verbal, to interact with guests and team members.
  • Physical stamina to stand, walk, lift, and carry heavy trays or bus tubs for extended periods.
  • Flexibility to work evenings, weekends, and holidays as per the restaurant's operational requirements.
What We Offer:

At Kneads Bakeshop, we value our team members and offer competitive compensation, comprehensive benefits packages, and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.