Luxury Suite Server | AEG Experience

7 days ago


Baltimore, Maryland, United States AEG Full time

An exciting opportunity has arisen for a Luxury Suite Server to join the AEG team at CFG Bank Arena As a key member of our hospitality staff, you will be responsible for delivering exceptional service to our guests in the suites.



The ideal candidate will be personable, able to work in a fast-paced environment, and possess excellent communication skills. A valid food handling certificate or alcohol service permit is also required, as well as the ability to handle cash accurately and responsibly.



Company Overview

AEG is a world-renowned entertainment company that operates CFG Bank Arena, a premier venue for live events. Our team is dedicated to providing an unforgettable experience for our guests, and we're looking for a Luxury Suite Server who shares our passion for excellence.



Salary and Benefits

The salary for this position is $17 per hour, plus tips. In addition to a competitive hourly rate, we offer a range of benefits, including a 401(k) savings plan and 401(k) matching. Part-time employees also receive one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.



Job Description

The Luxury Suite Server will be responsible for:




  • Assisting with the setup of food service areas within specific suites and club areas based on pre-orders
  • Ensuring all assigned suites are set prior to events, based on communication received of orders
  • Organizing and preparing events in assigned locations
  • Assisting in closing out financials per event and ensuring correct billing takes place
  • Maintaining food quality and adhering to safety and sanitation standards
  • Monitoring and enforcing safe alcohol policies and procedures
  • Maintaining inventory control and product requisition
  • Having full knowledge of food and beverage menu items and accompaniments
  • Supervising the service of beverages to guests, including alcoholic beverages
  • Responding to guest requests and ensuring a positive atmosphere for team members and guests
  • Ensuring suites have all necessary serving ware
  • Maintaining sanitation, health, and safety standards in work areas
  • Meeting the company standard for excellent attendance
  • Recognizing and responding to guests who are visibly intoxicated
  • Performing all other duties as assigned by managers and supervisors


Qualifications

To be successful in this role, you will need:




  • Excellent communication and interpersonal skills
  • Ability to work well in a team-oriented, fast-paced environment
  • Valid food handling certificate or alcohol service permit (if required by state or federal regulations)
  • Ability to handle cash accurately and responsibly
  • Ability to calculate basic math functions


Education, Qualifications, and Experience

We are looking for candidates with at least 1-2 years' experience working in a food and beverage or customer service role. If you're passionate about delivering exceptional service and have a strong work ethic, we encourage you to apply for this exciting opportunity



Apply Now to join our team and become a part of the AEG experience



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