Operational Support Services Coordinator

4 days ago


Webster, Massachusetts, United States MAPFRE Insurance Full time
Company Overview
MAPFRE Insurance is a leading provider of insurance solutions, committed to recognizing its employees as its most valuable resource. The company offers numerous opportunities for growth and development, making it an ideal place to start or return to a career.

Salary
$45,000 - $60,000 per year, depending on experience.

Job Description
As an Operational Support Services Representative, you will play a crucial role in reviewing, verifying, and processing incoming insurance-related documentation. Your tasks will provide support to technical teams, including Mail, Administrative Support, Process Services, Electronic Imaging, Financial Support, First Notice of Loss, and General Clerical Support. This position requires strong organizational and prioritization skills, effective verbal and written communication skills, and the ability to work in a fast-paced environment with minimal supervision.

Required Skills and Qualifications
* Good attendance
* Attention to detail
* Strong organization and prioritization skills
* Effective verbal and written communication skills
* Ability to work in a fast-paced environment with minimal supervision
* Ability to interact well with others in a team environment
* Working knowledge of various types of office equipment (scanners, photocopiers) and external vendors' file online tools
* Aptitude for numerical order keeping
* Willingness to learn and cross-train within the department to support all team responsibilities

Benefits
MAPFRE Insurance offers full benefits, a lucrative annual PTO allotment, annual performance reviews, and merit increases. Individual Development Plans are available to support career advancement within the insurance industry. Tuition reimbursement and access to insurance education are also provided to support long-term goals.

Others
This position includes a 90-day on-site training period and advancement opportunities after the first year. Monday through Friday, 8:00 a.m. to 4:30 p.m. ET.

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