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Client Support Specialist

2 months ago

SaintThégonnec, Bretagne, United States Expeditors Full time
Job Overview

Company Overview

At Expeditors, we believe that we are not merely in the logistics sector; we are in the business of information management.

Our expertise lies in global supply chain management, but what truly defines Expeditors is our commitment to professionalism, leadership, and a welcoming atmosphere that promotes innovative, customer-centric logistics solutions.

  • 15,000 skilled professionals
  • Over 250 locations globally
  • Ranked in the Fortune 500
  • Integrated global systems
Key Responsibilities

As a Customs Operations Coordinator, your primary responsibilities will include:

  • Facilitating a seamless and prompt customs process
  • Ensuring precise and timely data entry into our operational systems
  • Monitoring and reporting on customs files
  • Managing accurate and timely billing for clients
  • Interpreting and applying the import and export customs Desk Level Operating Procedures to meet customer expectations.
  • Transferring customs declaration data from various documents into the customs entry system to create valid declarations
  • Assisting in the verification of customs declaration information and submitting it to the relevant authorities
  • Maintaining compliance with all regulatory requirements
Qualifications

  • Strong interpersonal skills with a proven ability to listen, understand, and communicate effectively
  • Proactive with excellent organizational abilities
  • A keen interest in learning and professional development
  • Proficient in computer applications (Excel, Word, PowerPoint)
  • Fluency in English is required
Reporting Structure

  • Reports to Customs Brokerage Lead Agent, Supervisor, and Manager
Additional Benefits

Expeditors provides a comprehensive benefits package, including:

  • Paid vacation, holidays, and sick leave
  • Health benefits: Medical, Prescription Drug, Dental, and Vision
  • Life and Long-Term Disability Insurance
  • 401(k) Retirement Savings Plan (available in the US)
  • Employee Stock Purchase Plan
  • Training and Development Programs

Your information will be kept confidential in accordance with EEO guidelines.